Errors +
Graceful Failures
Our UX audits spot where AI errors confuse users and design graceful failures that teach, build trust, and turn mistakes into feedback opportunities.
Want to drive discussions, speed iteration, and avoid pitfalls?
What problems does a UX audit solve?
BrandRx’s UX audit identifies usability issues in your AI product through interviews and testing, revealing barriers to trust, adoption, and performance.
We deliver actionable recommendations to improve usability, boost engagement, and align features with user needs. Beyond the audit, we act as your strategic partner—supporting product releases, setting up measurement systems, and guiding future design decisions for lasting success.
When to conduct a UX audit?
A UX audit benefits any stage of your AI product’s lifecycle. It’s ideal before a redesign, when adding new features, or validating designs pre-launch to ensure they meet business and user goals.
Regular audits help maintain product quality, usability, and trust—keeping your AI effective, competitive, and aligned with evolving user needs over time.
How is a UX audit different from an expert review?
Unlike an expert review, BrandRx’s UX audit tests your AI product with real users, uncovering pain points, needs, and motivations. We combine user interviews with usability tests to reveal how people truly interact with your product.
This approach delivers deeper insights, identifies improvement areas, and drives design decisions that create a better user experience and a more successful product.
What you will get
Achieving Your Vision
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